Right of withdrawal
A. Cancellation policy
Introduction
Consumers are entitled to a right of withdrawal in accordance with the following provision, whereby consumers is every natural person who concludes a legal transaction for purposes that can mostly be attributed to their commercial nor their independent professional activity:
Right of withdrawal
You have the right to revoke this contract within fourteen days without giving reasons.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have or has taken possession of the last goods.
In order to exercise your right of cancellation, you must (Travelbärt Verwaltungs GmbH, Hafenweg 16, 48155 Münster, Germany, Tel.: 02592 90 147, email: info@rackpacker.de) by means of a clear explanation (e.g. the mail sent to the mail or email) about your decision to revoke this contract. You can use the attached sample cancellation form for this, but this is not prescribed.
To maintain the cancellation period, it is sufficient for you to send the notification to the exercise of the right of cancellation before the cancellation period expires.
Consequences of the revocation
If you cancel this contract, we have all payments that we received from you, including the delivery costs (with the exception of the additional costs, which result from the fact that you choose a different type of delivery than the cheapest standard delivery offered by us have to repay), immediately and at the latest within fourteen days from the day, on which the notification of your revocation of this contract was received. For this repayment we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with them; Under no circumstances will you be charged for fees for this repayment. We can refuse the repayment until we have returned the goods or until you have provided the proof that you have returned the goods, depending on which the earlier time is.
You must send or hand over the goods immediately and in any case within fourteen days from the day on which you inform us about the revocation of this contract.
Returns/returns can only be addressed to the following address:
Central warehouse Travelbär Verw. GmbH, Schachttr. 15, 59379 Selm, Germany.
The deadline is preserved if you send the goods before the deadline of fourteen days.
We bear the costs of returning such goods that can be returned to us normally due to their nature. They bear the immediate costs of the return of such goods, which, due to their nature, cannot be returned to us normally (freight forward goods), which are estimated at a maximum of 120 euros for each of such goods.
You only have to pay for any loss of value of the goods if this loss of value is due to the quality, properties and functionality of the goods not necessary to deal with them.
General information
1) Please avoid damage and contamination of the goods. Please send the goods back to us in original packaging with all accessories and all packaging components. If necessary, use a protective reversal. If you no longer have the original packaging, please ensure sufficient protection against transport damage with a suitable packaging.
2) Please do not send the goods back to us.
3) Please note that the aforementioned digits 1-2 are not a prerequisite for the effective exercise of the right of cancellation.
B. cancellation form
If you want to revoke the contract, please fill out this form and send it back.
To
Travelbärt Verwaltungs GmbH
Hafenweg 16
48155 Münster
Germany
Email: info@rackpacker.de
Hereby revoked (s) I/we (*) the contract concluded by me/us (*) to buy the following goods (*)/the provision of the following service (*)
_______________________________________________________
_______________________________________________________
Ordered on (*) __________ / received on (*) __________________
________________________________________________________
Name of the consumer (s)
________________________________________________________
Address of the consumer (s)
________________________________________________________
Signature of the consumer (s) (only when notifying paper)
_________________________
Date
(*) Coat incorrect
